Privacy Policy for BrightIQ.org
Effective Date: December 25, 2024
Owner: Lewis Duncan
At BrightIQ.org, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or use our services. By using BrightIQ.org, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other details you provide through forms on the site.
- Technical Information: IP address, browser type, device information, and cookies to improve your experience on our website.
- Usage Information: Pages visited, time spent on the site, and other analytics to enhance our services.
- Uploaded Content: Any documents, FAQs, or other data you submit for AI training purposes.
2. How We Use Your Information
The information we collect is used for:
- Setting up and personalizing your AI assistant.
- Providing customer support and resolving inquiries.
- Sending updates, newsletters, or promotional materials (only with your consent).
- Improving our website and services through analytics.
- Ensuring compliance with legal and security requirements.
3. Sharing Your Information
We respect your privacy and will never sell your information. However, we may share data in the following cases:
- With Service Providers: Trusted third-party providers that help us operate our business (e.g., hosting, payment processing).
- For Legal Reasons: If required by law, regulation, or court order.
- Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
BrightIQ.org uses cookies to enhance user experience. These small files track site activity and preferences to improve functionality. You can disable cookies in your browser settings, though some features may not work optimally.
5. How We Protect Your Data
We take the following measures to secure your data:
- Encryption of sensitive information during transmission.
- Regular software updates to prevent vulnerabilities.
- Access controls to ensure only authorized personnel handle your data.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request a copy of the information we have collected.
To exercise these rights, please contact us using the information below.
7. Data Retention
We retain your data only as long as necessary to provide our services and meet legal obligations. Uploaded materials for AI training are securely deleted after setup unless otherwise agreed.
8. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies when visiting.
9. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, contact us:
- Owner: Lewis Duncan
- Email: lewis@brightiq.org
10. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed.
Your Trust Is Our Priority
At BrightIQ.org, safeguarding your privacy is fundamental to our business. Thank you for trusting us to provide innovative AI solutions.